Openpay retailers: what shoppers need to know
Openpay was a buy now, pay later (BNPL) service that let customers spread the cost of purchases with participating retailers. It was used by businesses in several sectors, including retail, home improvement and healthcare. However, Openpay is no longer available to new customers in the UK, so shoppers should not expect to find it as a current payment option at checkout.
Is Openpay still available at UK retailers?
No. Openpay announced the closure of its UK operations in 2023 and stopped accepting new customers. Retailers that previously offered Openpay may have removed it from their payment options or replaced it with another provider. As a result, old lists of Openpay retailers may no longer be accurate.
If a website still mentions Openpay, check its current checkout page or contact the retailer directly before relying on that information. Payment options can change, and a past partnership does not mean Openpay is available for new purchases today.
How Openpay worked
When it was operating, Openpay allowed eligible customers to divide a purchase into instalments over an agreed period. The payment schedule, eligibility criteria and any applicable charges depended on the plan and the retailer. Customers generally applied during checkout and, if approved, repaid the balance according to the schedule shown in their agreement.
As with any credit or instalment product, shoppers needed to review the repayment dates and terms carefully. Missing payments could have consequences under the agreement, so it was important to borrow only what they could afford to repay.
What to use instead
Retailers that once accepted Openpay may now offer other ways to pay, such as debit or credit cards, retailer finance, or instalment services from different providers. Availability and terms vary by retailer. Before choosing an alternative, check whether it charges interest or fees, what happens if a payment is missed, and whether a credit check is involved.
Questions about an existing Openpay plan
If you have an outstanding plan from when Openpay operated in the UK, refer to the latest official communications you received about your account and repayments. Avoid relying on old retailer information for account support. If you are unsure who now administers your agreement or how to make a payment, use contact details from verified correspondence or official notices.
In summary
Openpay was once accepted by a range of UK retailers, but it ceased taking on new UK customers in 2023. Any retailer lists describing Openpay as a current checkout option may be out of date. Check directly with the retailer for its present payment methods, and read the terms of any alternative instalment plan before committing.
Openpay Retailers: Frequently Asked Questions and Current Status in the UK
- What shops can you use Openpay at?
- Is Openpay closing down UK?
- Who took over Openpay?
- Is Openpay available in UK?
- Why is Openpay shutting down?
- Is Openpay still trading?
- What is Openpay UK?
- Can you use Openpay at JD Sports?
What shops can you use Openpay at?
Openpay was previously available at selected UK retailers, including businesses in sectors such as home improvement, retail and healthcare, but participating shops varied over time. Openpay stopped accepting new UK customers in 2023, so it is no longer a payment option for new purchases. Check a retailer’s current checkout page for the payment methods it accepts.
Is Openpay closing down UK?
Yes. Openpay ceased its UK operations in 2023 and stopped accepting new customers, so it is no longer available as a payment option for new purchases from UK retailers. If you have an existing Openpay plan, check the latest official correspondence for information about repayments and account support.
Who took over Openpay?
Openpay was not taken over by a single company in the UK. Its parent company, Openpay Group, entered administration in 2023, and Openpay stopped accepting new UK customers. Retailers that previously offered it have since chosen their own alternative payment providers. If you have an outstanding Openpay plan, follow the latest official communications about your account and repayments, as arrangements for existing customers may differ.
Is Openpay available in UK?
No, Openpay is no longer available to new customers in the UK. The service closed its UK operations in 2023, so retailers that previously accepted it may have removed it or switched to another payment provider. Check the retailer’s current checkout page for available payment options.
Why is Openpay shutting down?
Openpay shut down its UK operations in 2023 after facing financial and commercial challenges, including difficulty securing the funding needed to continue operating. The company stopped accepting new customers, and its UK business entered administration. If you have an existing Openpay plan, check official communications for information about repayments and account support.
Is Openpay still trading?
No. Openpay is no longer trading in the UK and stopped accepting new customers in 2023. Retailers that previously offered Openpay may have removed it or switched to another payment provider, so check the retailer’s current checkout options for available ways to pay.
What is Openpay UK?
Openpay UK was a buy now, pay later service that allowed eligible customers to split the cost of purchases into scheduled instalments at participating retailers. Openpay ceased its UK operations in 2023 and is no longer available to new customers, so shoppers looking for payment options should check directly with retailers for the methods they currently accept.
Can you use Openpay at JD Sports?
No, you can’t currently use Openpay at JD Sports in the UK. Openpay ceased UK operations and stopped accepting new customers in 2023, so it is no longer a payment option at checkout. JD Sports’ available payment methods may change, so check its website or checkout page for the latest options.